General Terms & Conditions of use

This Web site is operated by Villeroy & Boch, (UK) Ltd. ("Villeroy & Boch")
Registered office: Chelsea Design Centre, Chelsea Design Centre East Units 306-308, Chelsea Harbour, London SW10 OXF
Registered in England and Wales,
company registration number 339567


All enquiries may be directed to:

Villeroy & Boch AG
Customer Care Center
Rieffstr. 46
66663 Merzig
Germany

email: [email protected]

Phone: 00800 6864 8110

VAT No: 215980652

Your use of this Web site is governed by these terms and conditions. Your use of the Villeroy-Boch.co.uk Web site constitutes your agreement to follow these rules and to be bound by them.

CHANGES TO TERMS AND CONDITIONS

  • Villeroy & Boch may update and change the Web site from time to time to reflect changes to products, users' needs and business priorities.
  • We do not guarantee that our Web site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

COPYRIGHT NOTICE

All of the content you see on this Web site, including, for example, all of the page headers, images, illustrations, graphics and text ("Content"), are subject to trademark, copyright and/or other intellectual property rights or licenses held by Villeroy & Boch, one of its affiliates or by third parties who have licensed their materials to Villeroy & Boch. The entire Content of the Villeroy-Boch.co.uk Web site is copyrighted as a collective work, and Villeroy & Boch owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Villeroy & Boch.com Web site, and the site as a whole, are intended solely for personal, noncommercial use by the users of our site. You may download, print and store selected portions of the Content, provided you (1) only use these copies of the Content for your own personal, non-commercial use, (2) do not copy or post the Content on any network computer or broadcast the Content in any media, and (3) do not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Villeroy & Boch reserves complete title and full intellectual property rights in any Content you download from this Web site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining written permission from Villeroy & Boch.

SUBMISSIONS

We welcome your comments regarding the Villeroy-Boch.co.uk Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to Villeroy-Boch.co.uk. Your submission of any such Comments gives a right to Villeroy & Boch to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

This Web site may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in this General Terms for Use

 Where our Web site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site.

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site."

COLOURS

We have done our best to display as accurately as possible the colours shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

PROTECTION OF OUR WEB SITE AND OTHERS

We may disclose information you provide to our site when we believe such disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our sites, our users or others.

GOVERNING LAW AND JURISDICTION

Your use of this website and any purchases made from it will be governed by English Law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 Our Web site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

DISCLAIMER1

This site and its contents are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation that the content on our site is accurate, complete or up to date . You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Villeroy & Boch shall not be liable for any damages of any kind related to your use of this site.

DISCLAIMER2

IN NO EVENT SHALL VILLEROY & BOCH BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION ANY SPECIAL, DIRECT, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE CONTENT ON THIS SITE, INCLUDING BUT NOT LIMITED TO DAMAGES RELATING TO THE LOSS OF USE, DATA OR PROFITS WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTIONS.

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE CONDITIONS OF USE, WE DO NOT EXCLUDE OR LIMIT IN ANY WAY OUR LIABILITY TO YOU WHERE IT WOULD BE UNLAWFUL TO DO SO. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES, AGENTS OR SUBCONTRACTORS AND FOR FRAUD OR FRAUDULENT MISREPRESENTATION.

Please note the following legally required information: 
The European Commission operates a platform for online dispute resolution. It’s available under http://ec.europa.eu/consumers/odr/ . We are neither willing nor obligated to take part in a settlement of disputes in front of an arbitration board for consumers.

 

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