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Free & Easy Returns

We accept returns on orders within 30 days of purchase. To return items free of charge, please apply the free returns label enclosed within your delivery parcel and drop your return off in your nearest DPD shop. Once your return is received and processed, a credit to the original method of payment will be applied.

If you have any questions feel free to contact our friendly customer service department at service.uk@villeroy-boch.com or call us for free: 00800 6864 8110 - we are happy to help.

Here you can download the withdrawal form as PDF-file:
withdrawal form

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