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Customer Views

Your opinion is important to us

The customer review system in our online shop aims to help us improve our service, as well as help you in your purchasing decision.

The following information will show how you and other customers can very simply and easily let us know what you think of our products.

Product

Select the product you would like to evaluate from our Online Shop

Account

Click on “Write a Review“ and log into your customer account.

Review

Enter your review using the feedback form.

„Your evaluation will then appear on our Online Shop in a short while.”

Genuine Customer Response

All reviews published on our Online Shop are genuine and a presentation of authentic customer feedback. All reviews which respect our terms of use will be published. This also applies to negative feedback.

Verified Feedback

Reviews are only possible following a purchase or after logging into a customer account. This ensures all feedback provided is genuine and prevents the publication of spam or fraudulent reviews.

Data Protection

The personal details required for leaving feedback will only and exclusively be used for this purpose. You can object to the use of your data by contacting Villeroy & Boch AG at any time. All feedback is published anonymously.

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