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Important information about COVID-19 and shopping in-store


In the current situation, we want to assure you that we are doing everything we can to protect you and our employees.
Your health and that of our employees is our primary concern.


We have put in place the following steps in our stores:

1. We have carried out a COVID-19 risk assessment and shared the results with the people who work here
2. We have cleaning, handwashing and hygiene procedures in line with guidance
3. We have taken all reasonable steps to help people work from home
4. We have taken all reasonable steps to maintain a 2m distance in the workplace
5. Where people cannot be 2m apart, we have done everything practical to manage transmission risk


This is why we have put together everything you need to know about shopping at Villeroy & Boch here.
If you have any questions, please contact us at
We hope you have a safe and relaxed in-store shopping experience despite these challenging times.

Your Villeroy & Boch team


You can now order products by phone from selected Villeroy & Boch stores in the UK. We will then send your purchase to your home address. Quick and convenient, while adhering to current social distancing and hygiene guidelines.