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Terms of use

For customer reviews and ratings

Thank you for shopping at Villeroy & Boch. We hope you are happy and satisfied with your purchase. 

We would appreciate it if you could take a few moments to review and share your product experience. Your review will be used on social media sites, websites, in email marketing and for offline advertising and/or marketing purposes by us, our group companies or partners (hereinafter “Applications”).

 

For any content that you submit, you grant us the following rights of use:

  • Villeroy & Boch has the right to publish and use every review submitted in the aforementioned Applications. The terms of use include the editing, reproduction and modification of the images with any current and future technical tools. This agreement grants a non-exclusive, royalty-free licence unlimited by time or place. 
  • Villeroy & Boch reserves the right to change, condense or delete any review that it deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Villeroy & Boch does not guarantee that you will have any recourse through Villeroy & Boch to edit or delete any content you have submitted.
  • By submitting any content, you warrant that you are authorised to grant this licence and that Villeroy & Boch will not violate the rights of a third party or break the law in any other way by using your Content for the aforementioned Applications.
  • Villeroy & Boch will at no time lay claim to the property rights of this Content and is only entitled to use this Content for marketing purposes in the aforementioned Applications. To sum up, it means that all property rights remain with you.

 

When writing a review, you agree to the following guidelines:

  • Only submit honest reviews that reflect your actual experience.
  • Do not write any reviews that may be considered to be deceitful, incorrect, misleading, fraudulent, threatening, improper, harassing, libellous, obscene, offensive, hateful, discriminatory, pornographic, blasphemous, sexist, political, defamatory or racist.
  • Do not compose any reviews that violate any law or regulation, or that infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy.
  • Do not publish any reviews for which you were compensated or granted any consideration by any third party.
  • Do not submit any content that includes any information that references other websites, brands, addresses, email addresses, contact information or phone numbers.
  • Do not submit any content that contains any computer viruses, worms or other potentially damaging computer programs or files.


We merely expect you to observe and comply with the aforementioned Terms of Use and guidelines to help us all solidify Villeroy & Boch’s reputation as a trustworthy brand.

 

 

Data protection notice:

Protecting your data is important to us. By submitting your email address in connection with your rating and review, you agree that Villeroy & Boch may contact you about the status of your review and other administrative purposes. For more information on how we use and protect your data, please see our privacy policy here.

Top product categories

  • Gourmet plates
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  • Decanter
  • Wall-mounted washbasins
  • Rimless toilets

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